WR Technical Service is committed to preserving the privacy of all visitors to this website (https://wrtechnicalservice.com/). Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By browsing this site, you consent to the collection, use, and transfer of your information under the terms of this policy.

Information That We Collect From You

When you visit this website (https://wrtechnicalservice.com/), you may be asked to provide certain information about yourself, including your name or contact details. We may also collect information about the following:

• Your usage of our website, as well as information about you from any messages you post to the website and/or emails or letters you send to us.
• Information about your visit, including but not limited to:
  • Your IP address
  • Operating system
  • Browser version
  • Geographical location
  • Length of your visit
  • Pages visited This information is held on our server logs and is used for generating anonymous statistics to help us improve our service to you. We reserve the right to use this information to investigate and act against any misuse of the site.
• Information provided by you via online forms. This includes, but is not limited to:
  • Enquiries
  • Complaints
  • Service requests related to home maintenance and property management

Use of Your Information

Your information will enable us to provide you with access to all parts of our site and to deliver home maintenance and property management services. We will also use and analyze the information we collect so that we can administer, support, improve, and develop our business. We may also use your information for all or any of the following purposes:

• To generate anonymous statistical reports. These are essential to give us an overview of how our site is being used and enable us to improve our service.
• Personal data submitted to this site may be used for the following activities, plus any purpose stated on the relevant part of the site:
  • Administer the website
  • Improve your browsing experience by personalizing the website
  • Enable your use of services available on the website, such as requesting maintenance or management services
  • Send you general information about our home maintenance and property management services
  • Send you email notifications that you have specifically requested, such as updates on your service requests
  • Provide third parties with statistical information about our users – without identifying any individual user
  • Any other purpose stated on the relevant part of our website at the point the data is gathered

Disclosure of Your Information

The information you provide to us will be held on our computers in the UAE and may be accessed by or given to our staff and third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties, but this will not include information that can be used to identify you.

• All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
• Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
• Unless required to do so by law, we will not otherwise share, sell, or distribute any of the information you provide to us without your consent.
• Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Security and Data Retention

We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction, and damage. We will retain your information for a reasonable period or as long as the law requires.

Unless required to do so by law, we will not otherwise share, sell, or distribute any of the information you provide to us without your consent.

Accessing and Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.

Product/Service Delivery Policy

• WR Technical Service will NOT deal or provide any services to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.